Tag: AI Chatbot
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Reducing Tickets: AI Agent + Ticketing on escalation for your CX
Ticketing AI: Your shortcut to efficient support solutions. The integration of artificial intelligence into ticketing systems has revolutionised the way organisations manage their customer support. This blog post will explore the benefits of AI ticket, including improved efficiency, reduced costs, and enhanced customer satisfaction. Understanding the ticketing system? A ticketing system is a software application…
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Engage, Enhance, Excel: Voice AI Chatter for Smarter Business Interactions
We have all engaged with voice AI chatter such as Siri, Alexa, Google Assistant, and various others. These AI-powered conversational agents are not only changing the way we interact with technology; these voice assistants have become part of our everyday routines. But have you ever thought about how these voice AI chatbots actually work? And…
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Retrieval vs. Generative Chatbots: Best Choice for Your Business in 2024
Choice between Retrieval or Generative Chatbot Chatbots are becoming increasingly useful in our daily lives, from virtual voice assistants like Siri, Google Assistant, and Alexa to customer support chatbots on websites. Chatbots are designed to provide human-like responses to user queries. They can be broadly categorised into two types: retrieval-based chatbots and generative chatbots. This…
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How to Effectively Nurture Leads with Crisp Chat and YourGPT AI Bot
Have you ever observed how quickly potential leads can cool off? Sometimes, customers seem really interested in what you’re selling. But then, they disappear, pulled away by other distractions or offers. This is a big challenge for business today: keeping people interested long enough to make a sale. In a world full of online information,…
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From Knowledgebase to Dynamic Actions: AI Chatbot Functions with Real-Time External Services
AI chatbots have become a key player in customer service, offering quick replies to questions on various platforms. Businesses are now seeing the importance of chatbots that do more than just give out canned responses or fetch data. They are moving towards chatbots that perform dynamic actions, like interacting with live services, to make conversations…
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No-Code ChatGPT Integration with Line App: A Step-by-Step Tutorial
GPT powered Chatbot Line app The Line app is one of the most popular messaging apps in Asia such as Japan, Taiwan, Thailand, and Indonesia. Around 73% of its users are active every day. The integration of GPT with the Line chat app, achievable without any coding expertise, marks a transformative moment in user engagement…
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What is a GPT Chatbot and How to Create One?
GPT chatbots are powerful tools that improve how businesses communicate with customers. By using advanced natural language processing (NLP), these chatbots can understand and respond to user inquiries effectively. They are useful for tasks like customer support, providing information, and handling common queries. The concept of Generative Pre-trained Transformer (GPT) model was first developed by…
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Smart Chatbot for Shopify: Improving Customer Engagement on Shopify Stores
GPT-Powered Chatbots For Your Shopify Store In today’s world, where online shopping is more popular than ever, Shopify stands out as a favourite choice for internet retailers. But winning in this busy market isn’t only about what you sell. It is also about how you engage with your customers. Smart AI chatbots are changing the…