Tag: Customer support
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AI vs. Human: The Future of Customer Support
Customer support has changed a lot in recent years, with AI playing an important role. Customers now receive quick assistance, as technological advancements have improved response times. AI chatbots provide quick answers to customer questions. They handle routine inquiries effectively, helping businesses serve their customers more efficiently. However, the human touch remains essential. While AI…
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Improve Customer Satisfaction with AI-powered Chatbots
AI Chatbots and Customer Satisfaction In today’s competitive business environment, customer satisfaction is essential for success. Businesses are driven not only by what they offer but also by how they connect and engage with their customers. Customers expect quick and personalised responses to their queries and issues, regardless of the time of day or location.…