Tag: Customer support
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7 Support Mistakes That Cost You Sales (And How AI Fixes Them)
Customer support matters more today because buying decisions depend heavily on how quickly and clearly issues get resolved. Many businesses still see support as something to think about only after making a sale. When customer support is slow or confusing, customers lose patience quickly. This leads directly to fewer sales, customers abandoning purchases, and damage…
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7 Leading AI Chatbots for Customer Support in 2026
Customer support leaders face two major challenges in 2026: managing increasing ticket volumes and meeting higher customer expectations. AI chatbots are a possible solutions but choosing the right platform is the most important step. Picking an ineffective chatbot often results in dissatisfied customers and unnecessary expenses. We have helped over 10,000 businesses, including prominent brands…
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Stripe Customer Support: Automate Tickets, Refunds With AI
Stripe is excellent platform for managing payments, subscriptions, and billing. But the moment your business starts scaling, support tickets follow. Most of them aren’t complex—they’re just repetitive: “Where’s my invoice?” “Why was I charged again?” “Can I get a refund?”Every one of those eats up your team’s time and slows down your response queue. As…
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18 Common Customer Service Interview Questions
Customer service is more than just answering queries or resolving issues. It directly impacts how customers see a business. If they have a good experience, they are more likely to stay. If not, they may leave and even discourage others from using the service. Employers hiring for customer service roles look for three key skills:…
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AI vs. Human: The Future of Customer Support
Customer support has changed a lot in recent years. AI plays a growing role in meeting these expectations by handling structured, repeatable requests with speed and accuracy. Human agents continue to add value where context, judgement, and relationship building matter. The strongest support teams do not choose between the two. They design systems where each…
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Improve Customer Satisfaction with AI-powered Chatbots
AI Chatbots and Customer Satisfaction In today’s competitive business environment, customer satisfaction is essential for success. Businesses are driven not only by what they offer but also by how they connect and engage with their customers. Customers expect quick and personalised responses to their queries and issues, regardless of the time of day or location.…